What is a V-Agent ?
An intelligent, conversational, AI-powered, omnichannel solution
for the automation of next generation Customer Service, V-Agents are chatbots
always available 24 hours a day, 7 days a week on web, mobile and messaging platforms,
ensuring that your customers are always assisted.
It is important to accommodate the customers in a
professional manner, but even more, it is important to always provide
the desired service.
Endless queues, extenuating waits, or missed calls, lost emails, generate in the user
a perception of lack of attention to their needs.
Through V-Agent technologies, companies and organizations have the perfect tool
to optimize the management of the interactions on multiple channels.